Introduction
In recent years, the global labor market has faced a growing shortage of qualified personnel, which has a negative impact on the economic development of many countries. The main factors behind this shortage are demographic changes, a mismatch between supply and demand in the labor market, and the rapid development of technologies that require new skills [1].
In the context of a personnel shortage, traditional hiring methods are becoming less effective. Companies are looking for new approaches to increase the transparency, flexibility and efficiency of HR processes. One such approach is the Kanban methodology, which makes it possible to visualize processes, manage task flows and continuously improve the way work is done. Using Kanban in HR can become a key factor in overcoming modern personnel management challenges, ensuring more effective attraction, onboarding and motivation of employees.
The Essence of Kanban in HR
Kanban is a method of managing work processes that focuses on visualizing tasks, managing the flow of work and continuously improving processes [2]. Originally developed for production systems, Kanban is successfully applied in many other fields, including personnel management (HR).
Advantages of using Kanban in personnel management:
- Transparency. Visualizing processes on a Kanban board makes all tasks and their statuses fully transparent, which contributes to better understanding and interaction within the team.
- Flexibility. Kanban makes it easy to adapt to changes, add new tasks or change priorities without significant disruption of the work process [3].
- Fewer bottlenecks. Thanks to constant monitoring and analysis of processes, Kanban helps to identify and eliminate bottlenecks, increasing overall work efficiency.
Thus, introducing Kanban into HR processes increases the effectiveness of personnel management, improves communication within the team and provides flexibility in adapting to changes.
Kanban in Recruitment
An obvious area for applying Kanban in HR is the search for a new employee.
First, using a Kanban board to visualize the stages of hiring helps recruiters control the status of each candidate and identify bottlenecks in the process. For example, if too many applications accumulate in the “Waiting for a response from the candidate” column, this may signal problems with communication or with the competitiveness of offers. The standard stages may look as follows:
- Search for candidates (searching databases, posting vacancies, active search).
- Initial selection (resume screening, preliminary interviews).
- Main interview stages (HR interview, technical interview, final interview with the manager).
- Offer (preparing and sending an offer to the candidate).
- Starting work (waiting for the candidate, onboarding).
Workload Management with WIP Limits
Second, Kanban helps to avoid overloading HR employees by limiting the number of tasks in progress (WIP, work in progress). For example, a limit can be set on the number of candidates one recruiter works with simultaneously at each stage. WIP limits can be used for:
- Limiting the number of open vacancies per recruiter (for example, no more than 5 at a time).
- Tracking the response time to a candidate: if a recruiter does not interact with a candidate within 48 hours, the system sends a reminder.
- Distributing the workload within the team: if one recruiter is overloaded, tasks can be redistributed to colleagues.
The speed of reaction to candidates’ applications plays a key role in successful hiring. Companies that contact an applicant within 24 hours of receiving an application show more effective recruitment results.
Time, Priorities and Process Efficiency
Third, Kanban helps to track the time spent at each stage (which helps to identify delays and respond to them promptly), to set priorities (important vacancies or rare specialists receive a higher priority, which speeds up hiring), and to analyze the efficiency of the process (regular data analysis makes it possible to identify and eliminate bottlenecks, reducing the overall time to hire).
According to studies, the average time to fill a vacancy varies depending on the position and the region. For example, for management positions it may range from 60 to 180 days, for specialists up to 40 to 50 days, and for workers up to 30 days. Using Kanban helps to reduce these periods by optimizing processes [4].
Conclusion
Using Kanban to manage HR processes makes it possible to significantly increase the efficiency of HR services: to speed up hiring by visualizing and tracking each stage of the recruitment funnel, to reduce the workload on HR specialists by balancing the number of active tasks against the capabilities of the team, and to improve the quality of hiring by responding promptly to bottlenecks in the recruitment process.
In the context of modern labor market challenges, when companies face a personnel shortage and high competition for talent, Kanban in HR can become not just an optimization tool but a necessary element of strategic personnel management. Organizations that implement Kanban gain flexibility, transparency and the ability to respond promptly to changes, which makes them more competitive in the market.
References
- Smirnov A. V. Shortage of Workers in the New Conditions of Development of the National Economy. Ekonomika i upravlenie: nauchnyy elektronnyy zhurnal [Economics and Management: Scientific Electronic Journal], 2023, no. 5.
- Ivanov P. S. The Kanban System and Its Impact on the Modern Enterprise. Vestnik innovatsionnykh tekhnologiy [Bulletin of Innovative Technologies], 2022, no. 4.
- Petrov V. N. Application of Agile Approaches in Optimizing Production Processes: Flexibility in Action. Upravlenie proizvodstvom [Production Management], 2021, no. 7.
- HR Analytics: Time to Fill Vacancies and Key Metrics. Potok.io, 2024. https://potok.io/blog/hr-overview/sroki-zakrytiya-vakansij-deming (accessed March 3, 2025).